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How It Works

 

At Kitchen Door – Meal Delivery, we know you don't have all day to fuss over what to eat. That's why hungry customers throughout the Seattle and the eastside trust us to create delicious and satisfying prepared meals, made from the freshest, healthiest ingredients.

 

We offer three menus to view on our site; Fresh Entree Menu, Frozen Meals and Soups, Salads, Sides and Sweets. Each weekly menu includes a variety of entrees, soups, salads, tarts and desserts to satisfy a range of palates. The delivery day is located at the top of each menu. Orders may be made through Saturday, the weekend prior to the delivery date. The best part? You only order when you want, there is no weekly commitment.

We prepare the meals the following Monday and Tuesday, and then deliver the fresh food to you on Tuesday. Your meals will be delivered in an insulated bag with iced packs on your doorstep.

The food arrives in an insulated carrier bag with ice packs to keep it cold.  The insulated bag and ice packs should be left out for retrieval the following Tuesday service. If you are not ordering the following week, please give us a call or email us, and let us know to pick up your bags and ice packs. If you would like to purchase the black insulated bags, they are available for $5
.

Return/Refund Policy
At Kitchen Door, we take great pride in the quality of our meals. We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any damage or dissatisfaction; we will arrange for a prompt replacement. If, within 7 days you are dissatisfied for any reason, you may return your purchase for a refund of the meal value.

Cancellation Policy
Cancellations may be made any time during the open ordering window until Saturday evening of the week of delivery, at midnight. 100% refund will be returned within 7 days.

Privacy Statements
Kitchen Door is committed to respecting your privacy and recognizing your need for appropriate protection and management of contact information you share with us (the phrase "contact information" means any information by which you can be contacted, such as your name, mailing address, email address, telephone number, etc.). Kitchen Door will not sell or solicit any information without written consent.

Secure Check Out
You can shop at www.kitchendoormeals.com with confidence. We have partnered with Authorize.Net a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram www.authorize.net/resources/howitworksdiagram/ to see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

kitchendoormeals.com is registered with the Authorize.Net Verified Merchant Seal program.

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